Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Asia Pacific and Oceania. Click OK , and then click OK again to print the document. If you are looking for additional information on this topic or topics not discussed on this page, click here c in English. Check the condition of the paper, and then reload it Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray. Review the following table to make sure that the replacement cartridge is compatible with your product. This product was designated to be returned to HP.
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HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges
For photo paper, always load the rougher side of the paper facing up. If the product apl not complete cartridge alignment, it will print a cartridge alignment sheet every time you turn on the product.
Please verify your product is powered on and connected, then try again in a few minutes. Check the condition of the paper, up then reload it Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray.
Hold the replacement cartridge at a slight upward angle, wll then slide the cartridge forward into its slot. There is a solution which is still free and doesn’t rely on closed-source software.
If you find obstructions in the paper path, skip to the section on cleaning the rollers. If I press scan on the printer, the power light on the printer flashes, indicating, according to HP, a communication error.
Let HP identify any out-of-date or missing drivers and software How does HP use ho data collected with this service? Make sure the print cartridge is compatible with the product Use only new, genuine, HP cartridges compatible with the product to replace used cartridges.
Apply a moderate amount all pressure to remove any dust or dirt build-up. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.
HP PSC 1315, 1315v, 1315xi, and 1315s All-in-One Printers – Troubleshooting Scanning Problems
If the document does not printcontinue with the next solution. Solution 1315xxi Diagnostic Data Collection. The list of all available drivers for your product is shown above. Please try again shortly.
HP PSC All-in-One Printer – Driver Downloads | HP® Customer Support
Be careful not to push the paper in too far, which can cause paper jams. Prepare the replacement cartridge. Cause Any of the following issues can cause this issue:. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers. This could take up to 3 minutes, depending on your computer and connection speed.
We were unable to retrieve the list of drivers for your product.
HP recommends exploring these resources. Select Custom from the Size drop-down list or the Custom tab.
HP PSC All-in-One Printer User Guides | HP® Customer Support
Or, view all available drivers for your oe below. If the paper only feeds through the product when you slowly push it farther inrepeat the previous steps to clean the rollers again. Print a self-test report Print a self-test report. You must exit the Properties dialog box to apply your changes.