I can now log in with my fingerprints, just not through the HP SimplePass software. Ok thank you so much for answering and I will try out what you did!! What drivers did you uninstall? No option for Windows Hello listed on the. Salam first up and i just need huge help now, My Windows hello option doesnt show and whenever i uninstall driver software and it automatically installs Version 2.
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HP EliteBook 8440p Fingerprint Reader Board With Cable PK090006S00
I also uninstalled the windows driver through Device manger 4. Do you have issues with fingerprint scanner not working after pc comes out of hibernation? I rebooted and the Biometric device was not listed, but an unknown device showed up in the Device Manager.
Message 6 of 6. Then I removed the biometric devices driver and reinstalled it.
Fingerprint Scanner HP Elitebook p
I can’t figure out how to to turn on and re-program my fingerprint scanner. I have the same question I didn’t completely understand that part. Is there any e,itebook to set this up without installing hp protect tools, just I found that software didn’t work with a lot of programs and slowed down my laptop considerably.
Can someone help, please? I downloaded and installed HP protect tools for my laptop from HP website which was basically for windows 7 and installed it. I can now log in with my fingerprints, just not through the HP SimplePass software.
Fingerprint Problems in Windows 10 – Microsoft Community
I too upgraded to Windws It is found under the Moblie heading.
I’m certain the driver is installed. Salam first up and i just need huge help now, My Windows hello option doesnt show and whenever i uninstall driver software and it automatically installs Version 2. I tried several different drivers, but could only get the HP Client Security program to recognize the fingerprint sensor.
Kike beer Replied on November 7, To see if this is the case with your machine, do what I did – open Windows Hello, set up a PIN, then below that is an option to enroll fingerprints to use for login. I tried several different drivers, but could only get the HP Client Security program to recognize the fingerprint.
Message 3 of 6.
This thread is locked. I got it to work despite my fingerprint sensor supposedly not being recognized. TheProph3t Created on July 31, What drivers did you uninstall? You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
In reply to RCQ86’s post on August 22, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.
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Fingerprint Problems in Windows 10
Works perfectly, hope it works for you too! I heard about Windows “Hello” and it providing an option to use the fingerprint reader to login or. Didn’t find what you were looking for? Message 5 of 6.