Review the Cause and Prevention sections at the beginning of this document to learn about the common causes and how to prevent the issue. Place the sample in the output tray when you package your printer for shipping. Drivers may be in development so please check back at a later date or visit the product homepage. Asia Pacific and Oceania. The Virtual Agent is currently unavailable. Follow these steps to clean the rollers.
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HP cannot guarantee the quality of non-HP inks. If you find obstructions in the paper path, skip to the section on cleaning the rollers. How does HP install software and gather data? See your browser’s documentation for specific instructions. Press the Resume button one time.
Clean the printheads If the alignment page was streaked or missing colors, clean the printheads. If you have a defective cartridge or printhead, it might be under warranty.
When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.
If the product has a duplexer, press the buttons on the sides of the duplexer, and then pull it away to remove it. HP designs ink and paper to work together.
HP Officejet Pro K5300, K5400, and K8600 – Alignment Page Prints Before Every Print Job
Any of the following issues can cause the issue:. Instead, try these solutions: Insert the printhead into its color-coded slot the label on the printhead must match the label on the printhead latch. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. Contact HP Support to schedule a repair or replacement.
Clean the rubber paper-feed and pick rollers Press otficejet Power button to turn off the product. Select the Services tab, and then click Print PQ print quality diagnostic page. This section shows a specific line pattern.
HP Officejet Pro K Printer – Driver Downloads | HP® Customer Support
If you are experiencing garbled, jumbled or illogical text, incomplete printouts, or missing text or graphics, go to Continuous Pages of Strange or Garbled Characters Print in Windows c From the Paper Source drop-down list, select the tray from which you are trying to print.
Please try again shortly. Print a diagnostic page from Solution Center Load unused white paper if needed. If there are white lines through ALL the color blocks, and also white lines through the gray blocks in Test Pattern 3, skip to the section later in this document to Examine Test Pattern 3. Remove the stack of paper from the tray. Wipe the rubber paper-feed rollers with a lint-free cloth lightly moistened with distilled or bottled water.
HP Printer: Learn about supplies
Select all Kk5300/k5400 all. Press the button on the paper width guide, and then push the guide in until it rests against the paper. Operating System – Windows 7, Windows 8, Windows 8. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected.
HP Officejet Pro K and K Printer Series – Print a Self-Test Page | HP® Customer Support
otficejet Review the Cause and Prevention sections at the beginning of this document to check other possibilities. Use genuine HP cartridges. You might have to apply some pressure to engage the latch.
Calibrate linefeed from the control panel Press and hold the Power button. Reload paper that has been in the tray for a time. Clean the rollers Dust or paper residue on the rollers inside the product can cause paper feed issues.